AthletiGo Website Terms and Conditions
Last Updated: November 13, 2024
Welcome to the AthletiGo website (the “Website”), managed by the business entity AthletiGo (“the Business,” “we,” “us”). These Terms and Conditions aim to regulate the use of the Website, purchases, and services offered, ensuring a secure, convenient, and fair experience for the Website’s visitors and customers.
These terms are written in the masculine form for convenience only and are intended to address all users, regardless of gender.
2. Definitions
2.1. Website – The AthletiGo website.
2.2. The Business – The entity managing the Website and providing products and services.
2.3. User – Any individual accessing or performing actions on the Website.
2.4. Registered User – A user who has registered on the Website to make purchases or use services.
2.5. Product – Any physical or digital item sold or offered on the Website, including fitness accessories, online fitness programs, courses, consulting services, printed forms, and more.
2.6. Fitness Services – Online services, including consulting, coaching, personalized fitness programs, printed guides, and tutorials.
2.7. Shipping – The act of transferring a product to the customer based on the delivery details provided during the order and in accordance with the shipping policy.
3. Terms of Use
3.1. By using the Website and its content, you agree to these terms and undertake to comply with them.
3.2. Any use of the Website for illegal purposes, fraud, or attempts to bypass these terms is strictly prohibited.
3.3. The Business reserves the right to revoke access to the Website for any user who violates these terms or behaves inappropriately.
3.4. The Business may update or modify these terms periodically. Users are encouraged to review the terms periodically and confirm their agreement to any updates.
4. Products and Services
4.1. Products offered on the Website include physical fitness accessories (e.g., jump ropes, resistance bands), online courses, fitness programs, and consulting services.
4.2. Physical products are shipped to the address provided by the customer, while digital products (such as online courses and fitness programs) are delivered via email or through the Website’s user interface.
4.3. Products and services are subject to change, with adjustments made at the sole discretion of the Business.
Additional for International Users:
4.4. International users may have access to digital products only, depending on regional availability.
4.5. All physical products shipped internationally are subject to local customs and import taxes, which are the customer’s responsibility.
5. Shipping
5.1. Shipments will be processed and delivered globally unless otherwise stated.
5.2. Shipping times and costs vary based on the user’s location and selected shipping method.
5.3. The maximum delivery time for physical products is 21 business days unless otherwise specified on the product page.
5.4. Delays due to force majeure (e.g., strikes, extreme weather conditions) may occur.
5.5. The user agrees to the shipping terms during the order process.
5.6. The Business reserves the right to modify shipping methods and prices periodically.
5.7. Users must ensure the accuracy of the delivery address provided.
5.8. Misdeliveries due to incorrect or incomplete addresses will not be refunded, and the customer will bear the associated costs.
6. Product Liability
6.1. Liability for physical products applies only to cases where the product is defective or does not match the description provided on the Website.
6.2. Customers must notify the Business of any defects within 24 hours of receiving the product.
6.3. Digital products are non-refundable unless a technical issue significantly impairs usability.
6.4. Returns will not be accepted for products that have been used or unsealed in a manner contrary to the instructions.
6.5. Products offered on the Website are manufactured and inspected according to strict standards, but the Business assumes no liability for damage resulting from improper or careless use.
Additional for International Users:
6.6. Customers are responsible for ensuring products comply with local regulations and standards.
6.7. Refunds or replacements for internationally shipped products will not include customs fees or taxes paid by the customer.
7. Minimum Age for Purchases
7.1. Purchasers must be 18 years or older to make purchases using a credit card.
7.2. This restriction applies only to purchases, not to browsing the Website.
8. Privacy and Data Security
8.1. We are committed to using customer-provided information solely for completing transactions and ensuring smooth service delivery.
8.2. All information provided by users will be securely stored and not shared with third parties unless legally required.
8.3. By using the Website, users consent to the site’s Privacy Policy.
8.4. Users may update their personal details at any time via the account settings.
9. Cancellation Policy
9.1. Cancellations will be handled according to consumer protection laws and the terms outlined below.
9.2. Physical products may be returned within 2 days of receipt, provided they remain unused.
9.3. Digital products, such as courses or fitness programs, cannot be canceled after purchase.
9.4. In case of a cancellation, the customer is responsible for returning the product to the address specified by the Business. Refunds will be issued once the returned product is received and verified as complete and undamaged.
10. Payment and Purchases
10.1. Payments on the Website can be made via credit card or any other payment method offered on the site, subject to terms determined by the payment provider.
10.2. Installment options may be available, depending on agreements with credit card companies.
10.3. The prices displayed on the product pages include applicable taxes but exclude shipping costs.
11. Customer Support
11.1. Customer support for AthletiGo is available via email: Athletigo@gmail.com.
11.2. Our support team will respond to inquiries as quickly as possible.
11.3. Questions or concerns regarding products and services will be handled by our dedicated support team.
11.4. Additional customer service options (such as phone support) may be offered at the Business’s discretion.
12. Promotional Communication
12.1. By consenting, users agree to receive promotional updates and communications via email or other methods.
12.2. Users may unsubscribe at any time by clicking the “unsubscribe” link included in promotional emails.
13. User Conduct on the Website
13.1. Users must adhere to principles of fairness and proper conduct when using the Website. Any attempt to alter, hack, or disrupt the Website’s code will result in the immediate termination of access.
13.2. All content published on the Website, including images, descriptions, and articles, is the intellectual property of the Business and may not be copied or used commercially without prior written consent.
14. Termination of Use
14.1. Users may cease using the Website at any time but remain accountable for actions taken prior to discontinuation.
14.2. The Business reserves the right to terminate access to the Website at any time, particularly in cases of a breach of these Terms or attempts to bypass specified conditions.
15. Intellectual Property Rights
15.1. All content displayed on the website, including designs, graphics, images, texts, materials, software, and other information, is the property of the business or other copyright holders. It may not be copied, reproduced, distributed, or used for any commercial purpose without explicit prior written permission.
15.2. All rights to the website and its content belong exclusively to the business. Users are not authorized to alter, distribute, or transfer usage rights for any part of the content.
16. External Services and Content
16.1. The website may include links to external websites, but the business is not responsible for the content or privacy policies of these sites.
16.2. Use of third-party websites is at the sole risk of the user.
17. Amendments to Terms of Use
17.1. The business reserves the right to update these terms and conditions from time to time.
18. Handling Personal and Sensitive Information
18.1. The business is committed to protecting user privacy and ensuring the security of submitted information.
18.2. All personal information provided by users, including credit card details, will be securely stored and will not be shared with third parties unless required by law.
19. Business Liability
19.1. The business is not responsible for any direct or indirect damage caused to users as a result of using the products or services purchased through the website.
19.2. The business’s liability is limited to cases of defects in sold products, in accordance with the returns and cancellations policy.
19.3. The information on the website is presented “as is,” and users acknowledge they are using it at their own risk.
20. Force Majeure
20.1. In the event of emergencies, such as natural disasters, war, strikes, or other acts of force majeure, the business may temporarily suspend services. Users will not be entitled to file claims for damages or delays caused by such events.
21. Health Disclaimer and Product Usage
21.1. The products offered on the website, including fitness programs and accessories, are intended for users in good health. Users with health issues or physical limitations are advised to consult a physician before use.
21.2. The business is not responsible for improper use of products or instructional materials. Users participate in programs and utilize products at their own risk.
22. Technical Support Services
22.1. For technical issues related to website usage, users may contact the business’s support team, which will assist with website navigation, registrations, or purchases.
22.2. Technical support for digital products, such as online courses or fitness programs, will only be provided in cases of technical errors not caused by user modifications.
23. Subscriptions and Paid Services
23.1. The website may offer paid services, such as fitness programs, courses, or other subscription-based services.
23.2. Subscriptions become active upon purchase, and users will be charged according to the terms of the selected subscription.
23.3. Subscriptions can be canceled at any time, subject to the cancellation policy published on the website.
24. Pricing and Sales Policy
24.1. All prices displayed on the website include VAT unless otherwise stated.
24.2. The business reserves the right to change prices without prior notice.
24.3. In the event of a pricing error (e.g., a technical issue), the business may cancel the transaction and notify the user.
25. Fraud Prevention
25.1. The business reserves the right to verify the identity of the customer in cases of suspected fraud or irregularities in the purchase process.
25.2. If illegal activity or fraud is detected, the business may cancel the transaction and deny access to the website’s services for that user.
26. Accessibility for People with Disabilities
26.1. The website is committed to ensuring full accessibility for people with disabilities. All users, including those with special needs, can access information, make purchases, and use services conveniently.
26.2. If any accessibility issues are identified, users are encouraged to contact the business for immediate resolution.
27. Notifications and Communication
27.1. Any communication to the business should be sent via email to: [Athletigo@gmail.com].
27.2. Notifications from the business will be sent to the user’s email address as registered in the website system.
27.3. The user agrees that email notifications are considered received 48 hours after being sent.
28. Changes to the Website and Services
28.1. The business reserves the right to modify the website, its services, and the products offered at any time without prior notice.
28.2. Changes may include, but are not limited to, price updates, addition of new products, removal of existing products, or upgrades to products and services.
29. Website Maintenance and Updates
29.1. The business may perform regular maintenance and updates to the website, which may result in temporary unavailability.
29.2. The business is not liable for any damage caused to users due to maintenance or updates, including interruptions in access.
30. Intellectual Property Rights
30.1. All content, images, videos, graphics, logos, and website code are the exclusive property of the business.
30.2. Copying, reproducing, distributing, selling, or using this content in any way is strictly prohibited without prior written permission from the business.
31. Enforcement of Terms and Conditions
31.1. Any action taken by the user on the website constitutes agreement with these terms and conditions.
31.2. In case of a conflict between these terms and existing laws or regulations, the applicable legal provisions will take precedence, and these terms will be adjusted accordingly.
32. Marketing Activities and Advertising
32.1. By registering or purchasing from ATHLETIGO, users agree to receive promotional messages, updates, and special offers if consent is provided during the registration or purchase process.
32.2. Users can unsubscribe from mailing lists at any time by sending a request to: [Athletigo@gmail.com].
33. Consumer Rights
33.1. In accordance with consumer protection laws, all customers are entitled to receive complete information about any product or service purchased.
33.2. If a product is defective or does not match its description, the customer is entitled to a refund or replacement within two (2) days of receiving the product.
34. Protection of Digital Content
34.1. The business retains intellectual property rights over all digital content offered on the website, including online courses, fitness programs, and guides.
34.2. Users are prohibited from copying, distributing, or sharing any digital content without explicit prior permission.
35. Terms of Service for Niche or Custom Products
35.1. For niche products or custom-made items (such as personalized products or tailored consultation services), refunds or exchanges will not be provided unless the product is defective or not delivered as agreed.
35.2. Clear terms regarding use and returns for such products will be presented during the purchase process.
36. Links to External Websites
36.1. The website may include links to third-party websites or services.
36.2. The business is not responsible for the content, privacy policies, or any damages resulting from the use of external websites or services.
- The user confirms the website’s terms and conditions.
- The user agrees to receive promotional content.
